Trust Center
Security, privacy, and transparency
This page helps our customers and website visitors understand how we handle personal data, protect information security, and maintain transparency about our practices.
Last updated: 20.12.2025
Privacy & GDPR
We are committed to protecting the privacy of our website visitors and business contacts. As a B2B company, we collect minimal personal data and only through our contact form.
Privacy Notice
This privacy notice explains how STIXIA s.r.o. collects, uses, and protects personal data when you interact with our website or contact us for business inquiries.
Data We Collect
We collect personal data only through our contact form. We do not require user accounts, and we do not operate a newsletter. The data we may collect includes:
- Name
- Email address
- Company name (optional)
- Message content
Legal Basis for Processing
We process personal data based on legitimate interest for handling business enquiries and B2B communication. When you submit a contact form, we use your information solely to respond to your enquiry and, where appropriate, to discuss potential business relationships.
Data Retention
We retain contact form submissions and related correspondence for 1 year. After this period, data is securely deleted unless there is an ongoing business relationship or legal obligation requiring longer retention.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access – request a copy of your personal data
- Right to rectification – request correction of inaccurate data
- Right to erasure – request deletion of your data ("right to be forgotten")
- Right to restriction – request limited processing of your data
- Right to data portability – receive your data in a structured format
- Right to object – object to processing based on legitimate interest
To exercise any of these rights, please contact us at: privacy@stixia.eu
Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority. For Slovakia, this is:
Úrad na ochranu osobných údajov Slovenskej republiky (ÚOOÚ SR)
Visit ÚOOÚ SR website →
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Cookies & Tracking
We believe in a simple, privacy-respecting web experience. Our website is designed to work without tracking technologies.
Cookie Statement
This website does not use cookies or similar tracking technologies.
We do not set any cookies — neither first-party nor third-party. This means no cookie consent banner is required, and your browsing experience remains private.
We do not use third-party analytics or marketing pixels. There are no Google Analytics, Facebook Pixel, or similar tracking tools on this website.
Why We Don't Track
Our decision to avoid cookies and tracking is intentional:
- Privacy first – We respect your right to browse without being tracked
- Simplicity – No cookie banners, no consent management overhead
- Performance – Fewer scripts mean faster page loads
- Trust – We practice what we preach about data minimization
Information Security
We take information security seriously. Our security practices are designed to protect our systems, our customers' data, and our business operations.
Security Overview
Our approach to information security is built on industry best practices and aligned with the ISO/IEC 27001 standard. Key security measures include:
Access Control
Access to systems and data is granted on a need-to-know basis, with strong authentication and regular access reviews.
Encryption in Transit
All data transmitted to and from our website and services is protected using HTTPS/TLS encryption.
Backups & Recovery
Regular backups are performed and tested to ensure business continuity and data recovery capabilities.
Supplier Management
We carefully evaluate and monitor third-party suppliers to ensure they meet our security requirements.
Security Incident Reporting
If you discover a security vulnerability or suspect a security incident involving STIXIA systems, please report it immediately to our security team:
We take all security reports seriously and will respond promptly. We appreciate responsible disclosure and will work with you to address any legitimate concerns.
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ISO/IEC 27001
ISO/IEC 27001 is the international standard for information security management systems (ISMS). We have implemented and maintain a certified ISMS to demonstrate our commitment to security.
Certification Status
We are ISO/IEC 27001 certified. Our information security management system has been independently audited and certified by an accredited certification body.
ISMS Scope
Scope (SK)
Vývoj, prevádzka a podpora softvéru, cloudových softvérových platform pre offshore veternú energiu, vrátane súvisiacich informačných aktív, infraštruktúry a podporných procesov.
Scope (EN)
Development, operation, and support of software and cloud-based software platforms for offshore wind energy, including related information assets, infrastructure, and support processes.
Disclaimer: ISO/IEC 27001 is a standard for information security management systems; certification is issued by an accredited certification body. This page does not imply product certification.
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Questions?
If you have any questions about our security or privacy practices, please get in touch.
Privacy Inquiries
For questions about personal data, GDPR rights, or privacy practices.
privacy@stixia.euSecurity Inquiries
For security questions, vulnerability reports, or incident concerns.
security@stixia.eu